Terms of service

Terms of Service

Home Select | Kitchen Appliances & Electronics

Effective Date: 22 September 2026

Welcome to Home Select! These Terms of Service outline the terms and conditions governing your use of our website and purchase of kitchen appliances, electronics, and home essentials.

By accessing our website or placing an order, you acknowledge that you have read and understood these terms. If you do not agree with any part of these terms, please refrain from using our website.

1. GENERAL INFORMATION

This website is operated by Home Select.

We offer kitchen appliances, electronics, and home essentials for customers in South Africa.

Business Contact Details:

  • Business Name: Home Select

  • Email: service.homeselect@gmail.com

  • Phone / WhatsApp: 072 308 0752

  • Store Address: 981 Masakaneng Street, Modimolle, Limpopo, South Africa

These Terms of Service apply to all visitors, customers, and users of our website.

2. USE OF OUR WEBSITE

By using our website, you agree to use it for lawful purposes and in accordance with these Terms of Service.

You agree not to:

  • Use our website for unlawful or fraudulent activities.

  • Attempt to gain unauthorised access to our systems.

  • Interfere with the operation or security of our website.

  • Submit false, misleading, or fraudulent information.

  • Copy or reproduce our website content without permission.

  • Use our website in a manner that may harm Home Select or its customers.

We reserve the right to restrict access to our website where reasonably necessary to protect our business, customers, and systems, subject to applicable law.

3. PRODUCT INFORMATION

At Home Select, we aim to provide accurate and up-to-date product information.

Our products may include kitchen appliances, electronic devices, and household essentials.

Product listings may contain information such as:

  • Product names.

  • Descriptions.

  • Images.

  • Specifications.

  • Dimensions.

  • Available features.

  • Prices.

  • Stock availability.

We make reasonable efforts to ensure that product information is accurate. However, minor differences in product appearance, packaging, or specifications may occur.

Customers are encouraged to review product descriptions and specifications carefully before placing an order.

Nothing in these terms excludes any legal rights relating to inaccurate product descriptions or misleading representations.

4. PRODUCT AVAILABILITY

All products displayed on our website are subject to availability.

Although we aim to maintain accurate stock information, a product may occasionally become unavailable after an order has been placed.

If an ordered product is unavailable, we will contact the customer to discuss an appropriate solution, which may include a refund where applicable.

We reserve the right to correct stock information and product listing errors.

5. PRICING AND PAYMENT

All prices displayed on our website are presented in South African Rand (ZAR) unless otherwise stated.

Product prices may change from time to time. Any price changes will not affect an order that has already been accepted, except where applicable law permits or requires otherwise.

Customers are responsible for providing accurate payment information when placing an order.

Orders are subject to successful payment confirmation.

We reserve the right to investigate suspicious or potentially fraudulent transactions and take appropriate action in accordance with applicable law.

6. ORDER CONFIRMATION

When you place an order through our website, you will receive an order confirmation where applicable.

An order confirmation acknowledges that we have received your order. It does not necessarily mean that the order has been dispatched.

We reserve the right to contact customers if additional information is required to process an order.

Where an order cannot be fulfilled, we will communicate with the customer and provide an appropriate resolution in accordance with applicable law.

7. ORDER CANCELLATIONS

Customers who wish to cancel an order should contact Home Select as soon as possible.

Cancellation requests may be affected by whether the order has already been processed or dispatched.

Certain online purchases may be subject to statutory cancellation rights under South African law.

For further information, please refer to our Returns & Refund Policy.

Nothing in these terms is intended to limit any cancellation rights that cannot lawfully be excluded.

8. SHIPPING AND DELIVERY

Home Select offers delivery services through:

  • The Courier Guy

  • Aramex

Our estimated delivery timeframe is 2–4 business days after dispatch.

Delivery times may vary depending on the customer's location, courier operations, product dimensions, and unforeseen circumstances.

Customers are responsible for providing accurate delivery information.

For more information, please review our Shipping & Delivery Policy.

9. STORE PICKUP

Customers may have the option to collect their orders directly from our store.

Pickup Address:

981 Masakaneng Street
Modimolle
Limpopo
South Africa

Customers should contact us to confirm that their order is ready for collection before visiting.

Additional pickup instructions may be communicated where necessary.

10. RETURNS AND REFUNDS

Home Select aims to provide quality products and customer service.

Customers may be eligible for returns, repairs, replacements, or refunds depending on the circumstances of their purchase and applicable South African consumer protection laws.

Issues may include:

  • Defective products.

  • Damaged deliveries.

  • Incorrect products.

  • Missing items.

  • Other circumstances covered by applicable legislation.

For detailed information, please refer to our Returns & Refund Policy.

Our policies are intended to operate alongside applicable consumer protection legislation and do not remove rights that cannot lawfully be excluded.

11. KITCHEN APPLIANCES AND ELECTRONICS

Customers should review the relevant product specifications and instructions before using any appliance or electronic product.

This may include information relating to:

  • Voltage and electrical requirements.

  • Product dimensions.

  • Intended use.

  • Installation requirements.

  • Safety instructions.

  • Manufacturer recommendations.

Customers should use products in accordance with the applicable instructions.

Where installation or professional assistance is recommended, customers should seek appropriate assistance.

Home Select is not responsible for damage resulting from use contrary to applicable instructions, except where liability cannot lawfully be excluded or limited.

12. WARRANTIES AND PRODUCT QUALITY

Certain products may be supplied with a manufacturer's warranty or other applicable warranty coverage.

Warranty terms may vary depending on the product and manufacturer.

Customers should contact Home Select if they experience a product issue and require assistance.

Nothing in these Terms of Service limits statutory consumer rights or applicable warranty protections.

13. INTELLECTUAL PROPERTY

All content displayed on the Home Select website, including where applicable:

  • Logos.

  • Branding.

  • Product descriptions.

  • Website designs.

  • Images.

  • Text.

  • Graphics.

may be protected by applicable intellectual property laws.

Unless otherwise permitted by law or authorised by Home Select, customers may not reproduce, distribute, modify, or commercially exploit our original website content without permission.

Third-party product names, trademarks, and brand references remain the property of their respective owners.

14. THIRD-PARTY SERVICES

Our website may use third-party services, including payment providers, courier companies, and other service providers.

These third parties may operate under their own terms and privacy policies.

Home Select is not responsible for the independent policies or operations of third-party providers, subject to applicable legal obligations.

Where a third-party service is required to complete an order, customers may be directed to the relevant provider's services.

15. WEBSITE ACCURACY

We aim to keep our website information accurate and updated.

However, occasional errors may occur, including errors relating to:

  • Product descriptions.

  • Pricing.

  • Stock availability.

  • Images.

  • Delivery information.

Where an error is identified, we may correct the information and communicate with affected customers as appropriate.

We do not intend to mislead customers, and nothing in these terms excludes liability for misleading conduct or other matters where exclusion is prohibited by law.

16. PRIVACY AND CUSTOMER INFORMATION

Home Select may collect and process customer information necessary to operate our website, process orders, communicate with customers, and arrange deliveries.

This may include information such as:

  • Customer name.

  • Contact details.

  • Delivery address.

  • Order information.

  • Payment-related information.

We aim to handle customer information responsibly and in accordance with applicable privacy legislation.

For more information about how we collect and use personal information, please refer to our Privacy Policy.

17. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Home Select will not be responsible for losses arising from circumstances beyond our reasonable control.

These may include certain courier delays, service interruptions, or unforeseen operational disruptions.

However, nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by South African law.

We do not exclude statutory consumer rights, liability for fraud, or other liability that cannot lawfully be excluded.

18. FORCE MAJEURE

Home Select will not be held responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, where legally permitted.

Such circumstances may include:

  • Natural disasters.

  • Severe weather.

  • Power outages.

  • Courier disruptions.

  • Government restrictions.

  • Technical failures.

  • Other unforeseen events.

Where such circumstances affect an order, we will aim to communicate with customers and take reasonable steps to minimise disruption.

19. CUSTOMER RESPONSIBILITIES

Customers agree to:

  • Provide accurate information when placing orders.

  • Review product descriptions before purchasing.

  • Provide accurate delivery details.

  • Follow applicable product instructions.

  • Use products responsibly.

  • Contact Home Select promptly regarding order or product concerns.

Customers are responsible for ensuring that the information they provide is complete and accurate.

20. TERMINATION OR RESTRICTION OF ACCESS

We reserve the right to restrict or suspend access to our website where reasonably necessary, including in response to suspected fraudulent activity, security concerns, or unlawful use.

Any action taken will be subject to applicable law.

Where appropriate, we may communicate relevant information to affected customers.

21. GOVERNING LAW

These Terms of Service are governed by the laws of the Republic of South Africa.

Any disputes arising in connection with these terms will be subject to the applicable laws and jurisdiction of South Africa.

Nothing in this section prevents customers from exercising rights or pursuing remedies available under applicable consumer protection legislation.

22. CHANGES TO THESE TERMS

Home Select reserves the right to update or amend these Terms of Service when necessary.

Changes may be made to reflect:

  • Updates to our business operations.

  • Changes to products or services.

  • Legal or regulatory requirements.

  • Improvements to our website.

  • Changes to delivery or payment arrangements.

Updated terms will be published on this page with the relevant effective date.

Customers are encouraged to review these terms periodically.

23. CONTACT US

If you have any questions about these Terms of Service, our products, orders, or services, please contact us.

Home Select

📧 Email: service.homeselect@gmail.com
📱 Phone / WhatsApp: 072 308 0752

📍 Store Address:
981 Masakaneng Street
Modimolle
Limpopo
South Africa

Delivery: 2–4 business days
Courier Partners: The Courier Guy & Aramex
Store Pickup: Available

Our team will be happy to assist you with your enquiries.

HOME SELECT

Quality Appliances. Everyday Convenience.

Thank you for choosing Home Select. We appreciate your trust and look forward to serving you with quality kitchen appliances, electronics, and home essentials. 

Legal note: This is a general website terms template, not a substitute for legal advice. Have the final terms reviewed for compliance with South African consumer protection, electronic communications, and privacy laws before publishing.